Welcome to ROCO Engraving! By accessing or purchasing from our website (www.rocoengraving.com), you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Information
ROCO Engraving is a U.S.-based small business specializing in custom laser-engraved and handmade products. Throughout this site, the terms “we,” “us,” and “our” refer to ROCO Engraving. By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
2. Use of Our Website
You agree to use our site and products only for lawful purposes and in a manner that does not violate any laws or regulations. You may not use our products or services:
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For any illegal or unauthorized purpose
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To transmit harmful code, viruses, or malicious content
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To infringe on the rights of others, including intellectual property or privacy
Violation of these terms may result in termination of your access to our Services.
3. Products & Customization
We do our best to display product images and descriptions accurately. However, slight variations in color, grain, or engraving depth may occur due to the handmade and customized nature of our products.
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All customized and personalized items are final sale (see our Return Policy).
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You are responsible for verifying all spellings, dates, and design details before checkout.
4. Pricing & Payments
All prices listed are in U.S. Dollars (USD).
We reserve the right to adjust prices, shipping fees, and promotions at any time without notice.
Payment is required at checkout and is processed securely through Shopify’s payment system.
5. Shipping
Shipping times and costs are outlined in our Shipping Policy.
We are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.
6. Refunds & Returns
Refunds, returns, and exchanges are handled according to our Return Policy.
We will not issue refunds for customer errors in customization or delayed delivery outside of our control.
7. Intellectual Property
All designs, photos, text, and content on this website are the property of ROCO Engraving. You may not copy, reproduce, or use any content without written permission.
8. Limitation of Liability
ROCO Engraving shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount paid for your order.
9. Privacy
Your submission of personal information through our store is governed by our Privacy Policy. We use your data only for order processing, communication, and improving your experience.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
📧 rocoengraving@gmail.com
📍 1917 Peach Ave, Weatherford, OK 73096
Free Shipping on Orders over $30
